bdttk Privacy Policy
The security of your personal information is our highest priority. This page transparently explains how bdttk collects and protects your data.
This privacy policy applies to the bdttk platform and all services connected to it. When you use our website, create an account, or use any of our services, you agree to the terms of this policy. We ask that you read this document carefully.
bdttk is committed to ensuring a safe and transparent online gaming environment for Bangladeshi users. Through SSL encryption technology and modern data protection methods, we keep every transaction and piece of personal information you share with us secure.
What Information We Collect
We collect the following types of information for registration and service delivery on the bdttk platform:
1.1 Personal Identity Information
- Full name and date of birth (for age verification)
- National ID number or passport details
- Current address and contact information
- Email address
- Mobile number
1.2 Financial Information
- Payment method details (bKash, Nagad, Rocket, or Upay account number)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Technical Information
- IP address and device identifier information
- Browser type and operating system details
- Date and time of platform access
- Clicks, game sessions, and navigation data (log files)
- Information collected from cookies and similar tracking technologies
Purpose of Information Use
bdttk uses the information we collect solely for the following legitimate purposes:
2.1 Account Management and Service Delivery
- Completing new account registration and verifying identity
- Keeping your profile and account information up to date
- Running gaming activities smoothly
- Processing deposits and withdrawals
- Delivering bonuses and promotions accurately
2.2 Security and Compliance
- Preventing unauthorized access to accounts
- Detecting fraud and suspicious activity
- Age verification — ensuring services are available only to those aged 21 and above
- Complying with anti-money laundering (AML) policies
- Supporting the implementation of responsible gaming policies
2.3 Service Improvement and Communication
- Improving platform functionality and user experience
- Informing you about relevant promotions and offers (based on your consent)
- Managing customer service communications
- Assisting with technical issue resolution
Information Sharing and Disclosure
bdttk does not sell your personal information to third parties. However, in specific circumstances, information may be shared on a limited basis as described below:
3.1 Service Provider Partners
We have agreements with trusted third parties for payment processing, identity verification, fraud prevention, and technical services. These partners may only use information for the specified purpose and are required to maintain our privacy standards.
3.2 Legal Obligations
We may provide necessary information in response to a valid order from a competent court or a lawful request from authorities under applicable law in Bangladesh. In such cases, we always provide only limited and relevant information.
3.3 Changes in Business Operations
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify users in advance.
Information Security Measures
We follow industry-standard technology and practices to protect your information.
4.1 Technical Security
- All data transfers secured by SSL (Secure Socket Layer) encryption
- Two-Factor Authentication for account security
- Encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
4.2 Organizational Security
- Access to information is restricted to authorized personnel only
- Regular data protection training for staff
- Rapid response plan in the event of a data breach
- Confidentiality agreements with all external partners
However, transmitting information over the internet carries some inherent risks that cannot be completely controlled. Users should be aware of this.
Cookies and Tracking Technologies
bdttk uses cookies and similar technologies to operate the website.
5.1 Types of Cookies
- Essential Cookies: Required for login sessions, security, and core functionality; these cannot be disabled.
- Functional Cookies: Remember your preferences, language selection, and settings.
- Analytical Cookies: Analyse how the platform is used to help improve services.
5.2 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may affect some important platform functions. For general use, accepting cookies is recommended.
Data Retention Period
bdttk retains your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.
- Active account data: for the duration of the account and at least five years after
- Transaction records: for the period required under financial regulations
- Identity verification documents: up to five years after account closure
- Logs and technical data: generally 90 days to one year
After the specified period, information is securely deleted or anonymised.
User Rights
Every user with an account at bdttk has the following rights:
- Right of Access: You may request to know what information we have collected about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
- Right to Object: You may opt out of marketing communications.
- Right to Data Portability: You may request a structured copy of your information.
Protection of Minors' Information
bdttk strictly does not provide services to individuals under the age of 21. We do not knowingly collect any information from minors. An age verification process is conducted at registration, and if any account is found to belong to a person under 21, that account is immediately closed and the associated information is deleted.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes and Updates
bdttk reserves the right to update this privacy policy from time to time. For significant changes, we will notify users via their registered email address or through a platform notification.
- Continued use of the platform after a change has been made will be considered acceptance of the new policy.
- The date of each revision will be recorded at the top of the document.
- A copy of the previous version will be sent by email upon request.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact our customer service team:
- Email: [email protected]
- 24/7 Live Chat: support available in Bengali
We will try to respond to any privacy-related questions you have as quickly as possible.